Refund Policy
Emily Brickley Memorial Family Foundation Donation Refund Policy
Effective Date: July 11, 2025
The Emily Brickley Memorial Family Foundation is a private family foundation dedicated to enhancing education, health, arts, and community services. We are grateful for every donation that helps us further our mission. As a nonprofit organization, we rely on the generosity of our donors to fund our programs and initiatives.
This Donation Refund Policy outlines the circumstances under which the Emily Brickley Memorial Family Foundation may issue a refund for a donation made through our website, ebmff.com.
General Policy on Donations
All donations made to the Emily Brickley Memorial Family Foundation are considered final and non-refundable, as they are charitable contributions intended to support our mission. Donors will receive an acknowledgment and, where applicable, a tax-deductible receipt for their contribution, as required by law.
Exceptional Circumstances for Refunds
While donations are generally non-refundable, we understand that errors can occur. Refunds may be considered only in the following exceptional circumstances:
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Error in Donation Amount: If a donor has made an inadvertent error in the amount of their donation (e.g., intended to donate $100 but accidentally entered $1,000), we may, at our sole discretion, consider a refund for the difference or the full amount. Such requests must be made promptly after the donation.
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Duplicate Donation: If a donor accidentally makes a duplicate donation (e.g., due to a technical glitch or repeated submission), we may, at our sole discretion, issue a refund for the duplicate transaction.
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Unauthorized Use of Payment Method: If a donation was made using a stolen or unauthorized payment method, and proper documentation is provided (e.g., police report, bank statement showing fraudulent activity), we will investigate the matter and may issue a refund.
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Technical Error: If a technical error on our website or payment processor's system caused an incorrect amount to be charged, we will investigate and, if confirmed, issue a refund for the erroneous amount.
Refund Request Procedure
To request a refund under the exceptional circumstances outlined above, the donor must:
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Contact Us Promptly: Submit a written request to Emily Brickley Memorial Family Foundation within 14 days of the date the donation was made. Requests received after this period may not be considered.
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Provide Necessary Information: The request must include:
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The donor's full name and contact information (email, phone number).
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The date and time of the donation.
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The exact amount of the donation.
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The payment method used (e.g., credit card type, last four digits of card number, PayPal transaction ID, etc.).
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A clear explanation of the reason for the refund request.
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Any supporting documentation relevant to the request (e.g., screenshot of error, bank statement indicating duplicate transaction).
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All refund requests will be reviewed on a case-by-case basis by the Foundation's administration. We reserve the right to request additional information or documentation to verify the request.
Refund Processing
If a refund is approved:
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Refunds will typically be processed within 7-14 business days of the approval date.
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Refunds will be issued using the original method of payment, where possible. If this is not feasible, an alternative secure method will be used.
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Donors will be notified via email once the refund has been processed. Please note that it may take additional time for the refund to appear on your statement, depending on your financial institution.
Tax Implications
Donors are responsible for consulting with their tax advisors regarding the tax implications of any donation and subsequent refund. A refunded donation may affect the donor's eligibility for a charitable contribution deduction. The Emily Brickley Memorial Family Foundation cannot provide tax advice.
Changes to This Policy
Emily Brickley Memorial Family Foundation reserves the right to amend this Donation Refund Policy at any time without prior notice. Any changes will be posted on this page with an updated "Effective Date."
Contact Us
If you have any questions about this Donation Refund Policy or wish to submit a refund request, please contact us at: